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    Client Cooperation Process

    01

    Needs Consultation

    Clients share cargo details (type, weight, destination), timeline, and budget; our team provides tailored proposals

    02

    Agreement Confirmation

    Sign service agreement; clients place orders and make payments via the system

    03

    Cargo Handover

    Clients deliver goods to domestic consolidation warehouses or book door-to-door pickup

    04

    End-to-End Execution

    We handle customs, shipping, clearance, and delivery; clients track progress in real time

    05

    Post-Delivery Follow-Up

    Post-signing check-ins to resolve issues and offer optimization suggestions

    Partner Onboarding Process

    01

    Qualification Review

    Partners submit documents; we assess resource alignment and cooperation potential

    02

    Agreement Signing

    Clarify scope, resource sharing, revenue splits, and liability allocation

    03

    Training & Empowerment

    Provide business training and system guidance to ensure partners meet service standards

    04

    Official Collaboration

    Activate system access, initiate business integration, and conduct regular performance evaluations

    Team & Service Guarantees

    Team Structure

    Team Structure

    Customer Service
    7×12 hours bilingual support, <30-minute response time

     

    Operations Team
    Average 5+ years of experience, ensuring standardized processes

     

    Customs Team
    60% local staff proficient in destination languages/regulations for efficient clearance

    Service Commitments

    Service Commitments

    Timeliness Guarantee
    Fee reduction based on agreed terms for delays caused by our team

     

    Issue Resolution
     24-hour response to complaints, 48-hour solution proposal

    Long-Term Cooperation Benefits 

    Reducing clients’ logistics costs by 30% while boosting fulfillment efficiency by 50% 

    Pricing Incentives

    Pricing Incentives

    Tiered discounts for long-term clients/partners; 5%-10% extra discount for annual cooperation over RMB 1 million

    Resource Prioritization

    Resource Prioritization

    Priority capacity guarantee for obtaining new services (such as routes and value-added products) during peak season and early stages

    Joint Growth

    Joint Growth

    Regular client/partner forums for industry insights sharing and collaborative market expansion