Client Cooperation Process

01

Needs Consultation

Clients share cargo details (type, weight, destination), timeline, and budget; our team provides tailored proposals

02

Agreement Confirmation

Sign service agreement; clients place orders and make payments via the system

03

Cargo Handover

Clients deliver goods to domestic consolidation warehouses or book door-to-door pickup

04

End-to-End Execution

We handle customs, shipping, clearance, and delivery; clients track progress in real time

05

Post-Delivery Follow-Up

Post-signing check-ins to resolve issues and offer optimization suggestions

Partner Onboarding Process

01

Qualification Review

Partners submit documents; we assess resource alignment and cooperation potential

02

Agreement Signing

Clarify scope, resource sharing, revenue splits, and liability allocation

03

Training & Empowerment

Provide business training and system guidance to ensure partners meet service standards

04

Official Collaboration

Activate system access, initiate business integration, and conduct regular performance evaluations

Team & Service Guarantees

Team Structure

Team Structure

Customer Service
7×12 hours bilingual support, <30-minute response time

 

Operations Team
Average 5+ years of experience, ensuring standardized processes

 

Customs Team
60% local staff proficient in destination languages/regulations for efficient clearance

Service Commitments

Service Commitments

Timeliness Guarantee
Fee reduction based on agreed terms for delays caused by our team

 

Issue Resolution
 24-hour response to complaints, 48-hour solution proposal

Long-Term Cooperation Benefits 

Reducing clients’ logistics costs by 30% while boosting fulfillment efficiency by 50% 

Pricing Incentives

Pricing Incentives

Tiered discounts for long-term clients/partners; 5%-10% extra discount for annual cooperation over RMB 1 million

Resource Prioritization

Resource Prioritization

Priority capacity guarantee for obtaining new services (such as routes and value-added products) during peak season and early stages

Joint Growth

Joint Growth

Regular client/partner forums for industry insights sharing and collaborative market expansion