Client Cooperation Process
01
Needs Consultation
Clients share cargo details (type, weight, destination), timeline, and budget; our team provides tailored proposals
02
Agreement Confirmation
Sign service agreement; clients place orders and make payments via the system
03
Cargo Handover
Clients deliver goods to domestic consolidation warehouses or book door-to-door pickup
04
End-to-End Execution
We handle customs, shipping, clearance, and delivery; clients track progress in real time
05
Post-Delivery Follow-Up
Post-signing check-ins to resolve issues and offer optimization suggestions
Partner Onboarding Process
01
Qualification Review
Partners submit documents; we assess resource alignment and cooperation potential
02
Agreement Signing
Clarify scope, resource sharing, revenue splits, and liability allocation
03
Training & Empowerment
Provide business training and system guidance to ensure partners meet service standards
04
Official Collaboration
Activate system access, initiate business integration, and conduct regular performance evaluations
Team & Service Guarantees
Team Structure
Customer Service
7×12 hours bilingual support, <30-minute response time
Operations Team
Average 5+ years of experience, ensuring standardized processes
Customs Team
60% local staff proficient in destination languages/regulations for efficient clearance
Service Commitments
Timeliness Guarantee
Fee reduction based on agreed terms for delays caused by our team
Issue Resolution
24-hour response to complaints, 48-hour solution proposal
Long-Term Cooperation Benefits
Reducing clients’ logistics costs by 30% while boosting fulfillment efficiency by 50%
Pricing Incentives
Tiered discounts for long-term clients/partners; 5%-10% extra discount for annual cooperation over RMB 1 million
Resource Prioritization
Priority capacity guarantee for obtaining new services (such as routes and value-added products) during peak season and early stages
Joint Growth
Regular client/partner forums for industry insights sharing and collaborative market expansion